Your Purpose... To Inspire people to live active lives. Virgin Active is looking for an Exercise Experience Manager to make exercise irresistible for our members, using all Exercise-related programmes as a tool to ensure, consistent value-add and top-class member experiences, resulting in repeat member visits and retention. Your Duties and Responsibilities...To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.Provide a welcoming environment to all new members via a comprehensive induction to the club facility, as well as consistently irresistible exercise experiences. Promoting and supporting this via the 30-day Kickstart ancillary strategyAttract, recruit and retain a team of 'Rockstar' Fitness Instructors & Group Exercise Instructors in line with the club FTE & budgetComplete detailed company induction with Fitness, Group Exercise Instructors & independent contractorsProvide the Club Exercise Team with the opportunity to maximize their personal and professional development through regular training, coaching and feedbackDevelop optimum staffing schedules to ensure adequate floor coverageActively promote all relevant ancillary offerings to both new and existing members, prioritizing an irresistible member experienceImplement and effectively deliver on all exercise-related strategies in the clubInvest in your own self-development through formal training, continued education and on-the-job learning opportunitiesMaximize the member experience and engagement through the delivery of small group exercise classes and member eventsExpand and optimize the group exercise offering and timetable in your clubEnsure daily capturing of attendance, analyzing class performance and report on success in your club (or identify gaps and action plans to speedily address any under-performance to speedily attain required standards)Ensure that all group exercise locations are in excellent condition regarding sound systems and all other equipmentDrive continued education (CEC's) with all staff, independent contractors and the Group Exercise Instructor base of your club and ensure 100% CEC requirement is metMaximize member engagement through Group Exercise in the facility with Red Hot events, such as, FITFEST & DJ evenings, etc.Increase Mobile app engagement and GEX bookings in your clubBuild an excellent Group Exercise instructor community in your clubUtilize the GEX & PT Mentors to assess and continually support the improvement and development of the current group exercise instructor and Personal training base in line with Virgin Active brand standardsContinuously seek out opportunities to increase and improve on Group Exercise offerings regarding club spaceEnsure effective, on brand in-club marketing of all exercise aspectsIntroduce, drive and optimize a GEX invitation system in your clubMake use of company approved marketing and campaign tools to promote Personal Training and Group Exercise to your membersEnsure a safe floor environment via the implementation, and adherence to all standardized and relevant Health and Safety requirements, Ops Standards and Brilliant Basics We can't live without… A recognized Fitness QualificationA recognized Group Exercise QualificationA minimum of 2 years' experience within the Fitness.A minimum of 1 years' experience in managing people / teamsExceptional people leadership skillsHigh energy levelsA strong team playerExcellent interpersonal skills with the ability to build strong relationshipsExperience in teaching a variety of Group Exercise classes We'd love you to have… Experience in teaching small group classesThe ability to coach and mentor peopleExcellent facilitation and presentation skillsEvent organizing and coordinating skills We'd like you to have… REGISTRATION SUPPORT Tel: 010 140 3099 ****** The Diversity & InclusionOur commitment to employment equity measures, Virgin Active will target suitably qualified candidates from previously disadvantaged groups as part of its recruitment process, with the exception where a particular role sought to be filled is already adequately represented by the afore-mentioned groups.Vaccine statementOur duty as an employer is to ensure the safety of our people. Our business therefore supports the South African COVID-19 vaccination programme and we encourage all our people to protect not just themselves and their loved ones but also, colleagues, by getting vaccinated as required in terms of nation roll-out measures.
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