Finance:- Ensure strategies, mechanisms and guidelines are developed that would govern the development & maintenance of short, medium and long term capex budgets for the associated contracts- Develop FM operational budget (short & medium term) and ensure compliance thereto2Customer:- Engage with different customer groups on a senior level to determine the associated business plan & requirements- Interpret customer business plan into FM requirements and ensure customer satisfaction to at least agreed levels- Determine the impact of their requirements on existing SLA's and applicable agreements3Operations:- Ensure strategies, mechanisms and guidelines are developed to understand the general business environment the customer operates in- Devise communication & change management strategies to ensure implementation of culture and strategies- Define key performance areas & ensure the development of KPI's and contract compliance activities- Engage with service providers in developing their service delivery strategies- Define the broad contract requirements & principles for supplier contracts (together with Supply Chain)- Ensure service strategies, mechanisms and guidelines are developed to ensure service delivery to the required quality and safety standards as well as in an environmental responsible manner.4.
Growth and DevelopmentDetermine the appropriate & desired strategy & culture required to meet the customer requirements- Devise strategies to educate customer on the customer specific contract5Governance:- Ensure strategies, mechanisms & guidelines exist to identify the applicable statutory guidelines and compliance- Ensure required customer policies are identified and developed- Adherence to Integrated Management System (IMS)PERSON SPECIFICATIONTertiary EducationDegree or B-Tech in Engineering / FM Qualification / Management degree (EDP, MBA or MBL advantageous)Professional Registration/TradeN/ASecondary EducationMatric (Senior Certificate)LicensesValid SA Drivers LicenseExperience15yrs relevant working experience, 8yrs FM & maintenance engineering experience.
8yrs Senior Management experience.
Experience in CRM & Property ManagementTechnical/Core TrainingFacilities Management, General Building Maintenance, People Management, Supply Chain, Procurement (especially Strategic Sourcing), Negotiation Skills, Commercial, Contract & Vendor Management, General knowledge in Finance, Law & AuditingIT Training (General MS etc.
)MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledgeStatutory RequirementsOHS Act, ISO 9001 Quality Management & Risk Management Systems
