Job OverviewEffective and efficient facilitation of development and maintenance of the SAP Payroll and Time modules in support of business needs.KEY ACCOUNTABILITIESAssist with the implementation and roll-out of new releases of SAP and new SAP functionality in accordance with ERP Management best practice.Proactive identification of risk and problems and in time escalation to key stakeholders.Maintain accurate and updated documentation of all change requirements, configurations, test plans and project acceptance.Accurate business process flow reviews to ensure full alignment with BRS.Accurate evaluation of system functional specifications for business requirements.Accurate data review to decide on actions/ strategy to clean and migrate data e.g. comparison of data architecture, data mapping.Full adherence to ERP Centre of Excellence SOPs.Optimal configuration of system in line with business requirements.Regular review of payroll and leave system configurations.Ensure accuracy of leave provision and time evaluation runs.Accurate translation of new functionality to training manuals and providing input to work procedures to accurately guide end users to utilise system.Facilitation of SAP training as required by end users.Effective and efficient utilisation of team members to ensure delivery in line with expected quality and timeframes.Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support to end users.Ongoing monitoring of SAP business processes to ensure alignment with end user needs and best practice.Continuous improvement and optimization of SAP processes and SAP modular functionality.Accurate analysis of customer request to identify problem and possible appropriate actions.Continual monitoring of system performance from modular perspective and usage with regards to specific SAP modules.Functional operation support/ advice to end users.In time/ proactive remediation of system, information, output deviations.Constantly and consistently exceed the customer's expectations.Customer queries/ complaints resolved in accordance with ERP COE service standards and SLA's.QUALIFICATIONS & EXPERIENCENational Diploma or BCom degree in Finance/Accounting/Human Resources or relevant qualification (NQF 6/7).SAP HCM Payroll certification.5 to 7 years SAP ERP Payroll support experience.Experience in integration of SAP FI, HR, Payroll & Time Management.Knowledge and experience in SAP payroll Rules and Schemas.SAP Time Management certification (advantage).SAP HCM certification (advantage).Query Manager Skills (advantage).Detailed knowledge and understanding of different SAP modules.Knowledge and understanding of Configurations Management Best Practice.Advanced knowledge and understanding of payroll core business processes and applicable South African legislation.Knowledge, understanding & application of information technology best practice.Workable knowledge & application of Business Process Mapping.Excellent communication and interpersonal skills.Ability to work under pressure.
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