Summary of Key Performance Areas Conduct Server & Systems Management Provide Infrastructure Support Conduct back-up administration Implement ICT Security Conduct Server & Systems Management Implement the installation and maintenance of all functional servers Implement the performance measures and improvement on all functional servers Implement the management of the company name server and registration of new domain name server (DNS) entries Provide specifications on acquiring of new servers Oversee and implement the management and maintenance of all email and collaboration systems Implement the upgrade of all functional servers by analysing server loads and new functionality Develop and disseminate procedure guidelines for management of various systems Manage Library catalogue system Manage DHCP accounts on the DHCP servers Manage backup and recovery of data for business continuity Install, configure, and maintain backup software Schedule of backup processes Check and monitor backups of all relevant systems on client site Manage tape cycles for backup system (including Library tape) Check all backup logs Conduct backup process (backup and verify) Manage off-site backup storage arrangement Analyse and report on backup logs Maintain backup register on successful/failed backups and track tapes usage Assist and provide leadership in the recovery of data Conduct regular restore tests on identified systems Manage tape replacement cycles Maintain backup equipment (regular cleaning and replacement of cleaning media Provide Infrastructure Support Maintain VMWare Virtual Infrastructure Manage Storage Area Network environment Manage bandwidth Manage the disk quota Conduct configurations of FC SAN switches Supporting Clients related e.g. office363, Mimecast Implementing new solutions Upgrades of systems Implement ICT Security Implement Patch management process Implement group policy management Research IT security trends to ensure that a high level of knowledge is maintained and advise the security administrator Assist security administrator in performing his functions Assign file access rights to users Assign printer access rights to users Assist staff with relevant network / service problems Assist technicians with relevant network / service problems Create users on the domain Core competencies Communication (verbal & written) Ability to present Highly self-motivated and directed Proven analytical and problem-solving abilities Ability to work effectively under pressure Attention to detail Teamwork