About the job Dynamics 365 Presales ConsultantITC WORLDWIDE is seeking an experienced Dynamics 365 Presales Consultant.ITC Worldwide offers Microsoft Experienced & Certified comprehensive technical and functional support Services for all Microsoft enterprise technologies, including Microsoft Dynamics 365, Microsoft Azure, and Microsoft 365 across the cloud, hybrid, and on-premises. Includes around the clock problem resolution, proactive advisory services, onsite support, and add-on services to customize your support experience.As a Dynamics 365 Presales Consultant, you will work closely across various verticals such as product development, sales and marketing, and customer relations. Your job will also include understanding the customers' needs and pitching the company's products as suitable solutions. You will also be required to actively observe customer behavior and predict future needs for product development.About you8-15 years of experience of working with the sales team to achieve the assigned sales targets through new customer acquisition, and sales to existing customersSolution Knowledge: Dynamics 365 Finance and Operations with minimum 5 years implementation/presales experience in D365 Cloud Platform. MB310/330/700Preferred Education B.E., B. Tech, MBA or (CA/CFA/CPA)Good presentation and English Communication skills.Experience in translating customer requirements, providing solution, preparing documents/proposals, estimating efforts and planning projects.Ability to work as an Individual ContributorTravel is Mandatory; US-B1 (existing) requiredWhat you need to do:Product Positioning - The company has a wide portfolio of service offerings. Presales has to decide which product to position in each account in order to meet the requirements of the customer and win the sale.Product Demonstrations and Proof of Concept Presentations - This is the most important role of presales. The product should be presented to the prospect in a convincing manner. The prospect should develop confidence that the product will meet his requirements while understanding its limitations.Product Expertise and Updates - Presales should continuously learn on the job. This involves learning new modules and subjects, identifying and positioning add-on solutions to complement the default offering, and reading about case studies and global deployments.Project Plans - Project Plans and the initial workshop schedule is the responsibility of presales until the site is handed over to the Project Consultant. The initial workshop schedule when finalized and the tentative plan for the remaining project is the basis for allocation of the Project Consultant and team to the site.Requests for Proposals - Assist the sales team in responses to RFPs and tender documents.Project Transition - It is important to transition cases smoothly and seamlessly to the Project Team. This involves assessment of readiness for the project; issuing guidance to the customer to form the core team for the project; preparing them for the project; attending the initial workshops.Customer Escalations - Presales should assist the delivery and sales teams in handling escalations.
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