OverviewOur Client, a well-established Eco Lodge in Limpopo, is recruiting for a well-qualified, experienced, and motivated Duty Manager / Lodge Anchor to manage their self-catering property. The position would suit an individual who is looking for growth and a fresh challenge.My Client would welcome candidate applications from South African Nationals or candidates with valid work permits who are permitted to work in South Africa. Candidates should have a proven track record of working in Safari Lodges and self-catering establishments.Applicants should note that this will be an initial 6-month fixed-term contract, and thereafter negotiable for a further period based on the performance of the candidate as well as factors relating to the current economic climate and viability going forward.The Lodge has the following facilities:14 roomsBars and entertainment areasSwimming pool, conference facilities, and business centreGame Drives and other tourist activitiesThe suitable candidate will be taking full responsibility in conjunction with the owners for the property's day-to-day operations, budgets, and profitability by effectively planning, leading, organising, and controlling all aspects of strategy, marketing, budgets, finances, standards, and maintenance.Remuneration:Salary: R R CTCSingle Status AccommodationMain Purpose:To effectively manage the property, staff, and everyday Lodge operations to achieve optimal guest and stakeholder satisfaction, ensure compliance, maximization of financial performance, and a working environment in accordance with the standard operating procedures, policies, and quality standards of the Lodge in general.Job Specific RequirementsCritical success factors of the Safari Lodge IndustryIn-depth knowledge of Rooms Division / HousekeepingReservations Experience - essentialEssential that the successful candidate has a thorough knowledge of Nightsbridge as well as the various channel management options that feed into Nightsbridge (e.g., Airbnb, Tripadvisor, Expedia, etc.)Knowledge of Yield and Revenue ManagementUnderstanding of Hospitality Industry RatiosWorking knowledge of Human Resource Policies and PracticesWorking knowledge of legislation applicable to the Hospitality IndustryUnderstanding of Marketing, Sales, and channel principles and processesWorking knowledge of financial and administrative systemsWorking knowledge of POS and PMS systemsBasic understanding of IT, AV & Telecommunications software & hardware systemsKnowledge of Diverse CulturesJob Related Skills:Problem Solving SkillsNegotiating SkillsInterpersonal SkillsLeadership SkillsTraining & Coaching SkillsNumerical & Verbal Reasoning SkillsCommunication skills (Written & verbal)People Management SkillsJob Experience:5-10 years practical operational experience, of which a minimum of 2-5 years has been in a Managerial / Supervisory capacity within the Self-Catering, Safari Lodge / Hotel / Resort experience.Education:Matric (Essential)Diploma/Degree in Hotel Management or related field - preferredPersonal Requirements:Must be entrepreneurial and a self-starter that thrives on achieving exceptional resultsMust be independent in thinkingMust be detail-oriented and deliver outstanding customer service while maintaining a pristine propertyThe ability to be a great leader and motivate a teamA can-do, guest-pleasing attitudeAbility to work a flexible scheduleNB: Please note that if you have not received notice of being a shortlisted candidate within 3 weeks of the advertisement date, then please deem the application as unsuccessful.
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