Ducati Aftersales Manager ( Specialist Level)

Ducati Aftersales Manager ( Specialist Level)
Company:

Volkswagen Group Services Gmbh


Place:

Gauteng


Job Function:

Management

Details of the offer

The future of mobility is changing. What do we contribute to this? Volkswagen produces vehicles in 14 countries and delivers them to customers in more than 150 markets worldwide. Electromobility, smart mobility and digital transformation are our core topics for the future. For many millions of people, Volkswagen is the epitome of mobility- not only today, but also tomorrow. Become part of it and help develop new solutions with your curiosity and ideas. You can expect a diverse team that supports you and with whom you can grow together and develop your potential.
Applications are invited from suitably qualified & experienced candidates to fill the position based in Sandton and reporting into the NSO Director. The successful incumbent will be responsible to provide specialised aftersales consulting, service, impart coaching, expertise and actively drive interventions within the Ducati Dealer Network to ensure the achievement of the strategic Aftersales objectives.
Possible Tasks within this RoleSet regional dealer wholesale and retail target and through effective sales management practices ensure that approved targets are achieved, through all sector of the dealership workshop, trade and counter.Implement a sales incentive package designed to maximize profitability and achieve sales target.Continuously review inventory level, identify potential risks and discuss concerns with the necessary VW department Senior Management, to implement the corrective action plan.Monitor dealer trading practices to ensure that dealer profitability and Ducati Brand image are maintained.Monitor competitor sales activity and implement changes in market conditions with the purpose of achieving sales targets.Analyze and assist the dealer in developing an annual achievable business plan, incorporating the necessary facilities, personnel requirements and other resources necessary to ensure that the dealer meets all franchise requirements and monitor corrective action are implemented where necessary.Ensure the dealer is fully operational in respect to all available electronic systems ETKA, ET2000, PartnerNET and implement necessary training where needed.Develop and maintain a good understanding of the respective markets within the context of the SA Motorcycle industry (penetration, segmentation, pricing, competitor activity, trading methodologies, product strategies), to assist VWSA management and dealers in their strategic planning.Identify specific marketing opportunities to enhance Dealer Awareness and Sales.Ensure that the dealer supports all VWSA Programme, specifically in the purchase and sales of genuine parts and accessories, and training.Facilitate the relationship between dealership and VWSA by attending Dealer Council Meeting, Regional Managers Meeting, and handle conflicts arising between dealers, to ensure that all business is conducted with VWSA vision and values at the core.Qualification RequirementsBachelor degree / Diploma in Marketing or Commerce/ Mechanical Engineering
Experience Needed3 – 5 years' experience in a Sales or After-Sales marketing environment or Parts environment
Parts and technical knowledgeUnderstanding of financial principlesMust have a good knowledge of the Dealer OrganizationExperience in computer systemsUnderstanding of advertising principles would be an advantageCore Skills NeededAbility to manage at a strategic levelAbility to listen and communicate effectively at all levelsAbility to negotiate, and have natural leadership and motivational skillsAbility to think innovativelySelf-starting abilityAbility to operate independentlyPassion for the automotive retail / marketing environmentAt Volkswagen, we value an inclusive and diverse culture. We offer a trustworthy environment because we live up to our corporate values, Respect/Integrity/Excellence/One Team. Applications to be submitted via the online system by no later than Tuesday, 3rd September 2024. All queries can be raised with Bahieya Dolley, Ext 4565 or e-mail ******.
Job ID: 9192
Location: ZA
Shift: Full-time
Contract type: Unlimited
Remote Working: By agreement
Posting Date: 27 Aug 2024
Are you in?We are looking for new talent, employees who want to achieve, believe in innovative power of ideas, leaders who are able to collaborate and adapt to the mobility of the future, take ownership, responsibility, accountability and diverse thinkers in order to embrace our differences.

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Job Function:

Requirements

Ducati Aftersales Manager ( Specialist Level)
Company:

Volkswagen Group Services Gmbh


Place:

Gauteng


Job Function:

Management

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