Driver Gl Expert/ Customer Service (6 Months Contract)

We are looking for aDriver GL Expertto manage and support the operational processes related to driver accounts. This is a 6-month contract role where you'll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience. If you're detail-oriented, enjoy problem-solving, and have a passion for customer care, we'd like to hear from you!Key Responsibilities :Manage and oversee driver accounts, ensuring data accuracy and timely updates.Assist drivers with account setup, updates, and troubleshooting.Investigate and resolve operational issues related to driver profiles.Provide guidance to drivers on policies and procedural changes.Collaborate with internal teams to streamline processes and enhance the driver experience.Ensure driver-related activities comply with company standards and guidelines.Qualifications and Experience :Matric (Grade 12) is required.Customer care experience is essential, preferably in a fast-paced environment.Excellent communication and problem-solving skills.Strong digital literacy and proficiency with software platforms.Ability to manage multiple tasks efficiently and meet deadlines.
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