Dragline Technical Supervisor Global Grade 10

Key Output

Provide labour requirements for dragline services
Manage and allocate functions of direct and indirect reports
Provide technical expertise on dragline repairs and rebuilds during services and shutdowns
Implement and manage quality control
Build and maintain customer relations
Manage progress and timelines during dragline services and shutdowns
Liaise with planning department to prepare quotes, WIP and invoices for area of responsibility
Prepare reports as and when required
Perform site audits on equipment with Dragline Technical Representatives
Attend Site meetings, customer meetings and other relevant meetings as and when required
Provide technical support to customers
Assist customer and Dragline Representatives with Scope of work planning for dragline services and shutdowns
Assist customers with service planning, outage planning and spares BOM's
Plan Labour requirements for Dragline Services and liaise with planning department for costing thereof.
Liaise with CAT product support regarding technical issues and warranty related matters.
Ensure all problems are dealt with promptly

Qualification, Experience and Competencies

Qualified artisan
Minimum 10 years dragline experience
Minimum of 5 years' experience in Supervisory role
Experience in the management of dragline shutdown work
Well experienced in dragline Troubleshooting
Basic management qualification would be beneficial - SDP or MDP
Knowledge of MS Projects and other MS Office programs
Good communication (written, verbal and presentation) and effective negotiation skills
Experience in quality control
Ability to work independently, under pressure and meeting deadlines
Ability to show initiative by thinking creatively
It would be a requirement to travel time to time and work away from home
Medically fit and able to obtain a Certificate of Fitness
Code EB drivers' licence

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