mothers2mothers (m2m) is an African Primary Health Care organisation that employs women living with HIV as community health workers across 10 African nations. These "Mentor Mothers" deliver integrated health services at clinics and in communities to ensure everyone, everywhere, has access to the services they need to be healthy and stay in care. Over the next five years, this proven, peer-led model is being scaled up to double down on ending HIV, as well as to tackle new health challenges and reach more people - all with the aim of building a fairer, healthier future. The employment of local women as community health workers means that we are delivering a model that prioritises healthcare for families who need it most, delivered by women who know them best. Since its creation in 2001, m2m has created jobs for nearly 12,000 women living with HIV in sub-Saharan Africa and, together, they have reached over 15M people with critical health services and education.
Job Title: Documentation Specialist Location: Cape Town - , 8000 ZA (Primary)
Type of position: Fixed Term Contract
Education: Master's
Closing Date: 14/10/2024
Job Description: We are seeking a Documentation Specialist to help us better translate our excellent technical work into a variety of outputs for internal and external audiences, including items such as green papers and white papers, fact sheets, technical or policy briefings, donor reports or proposals, op-eds, conference abstracts and posters, and blog posts. Through this content, we will drive greater understanding of the issues underpinning m2m's work, and our unique contribution, helping us to secure additional support and partnerships.
The Documentation Specialist is a self-motivated, enterprising individual with a proven track record of producing excellent written content on public health and related issues in sub-Saharan Africa. The Documentation Specialist has the qualifications and experience to find and produce "stories" / material that will promote health and advance m2m's strategy.
Working closely with a team of Frontline Health Workers, Technical Experts in Public Health, Primary Health Care, Programme Implementation, Strategic Information and Implementation Science, Communications Professionals, and with a thorough understanding of the value of including diverse voices of real people, the Documentation Specialist will find, develop and deliver compelling content that utilises both internal and external sources (including data) to help a diverse range of audiences gain a deeper understanding about ensuring equitable access to quality healthcare services in sub-Saharan Africa, promoting well-being, and reducing health disparities among individuals and communities. Working across the organization, the incumbent reports to the Director-Primary Health Care.
Key Performance Areas: Support documentation of primary health care interventions using global strategies as a benchmark.Collaborate with external resources to keep abreast of Public Health news and trends in sub-Saharan Africa, and share content and ideas for features.Collaborate with subject matter experts (SMEs), stakeholders, and team members to gather information and feedback for document creation and updates.Incorporate data analysis with compelling storytelling to produce impactful Public Health journalism.Lead on the conceptualisation and delivery of a variety of written content including, but not limited to: Position Papers, Green Papers, Policy/Technical Briefings, Op-Eds, Blogs, Conference Abstracts/Posters/Presentations, Infographics, Donor Reports and Proposals, Social Media Posts based on this content.Create, edit, and maintain a variety of documents such as user manuals, technical specifications, standard operating procedures (SOPs) and reports.Write user-friendly content that meets the needs of the target audience, turning insights into language for user success.Lead the development of programme factsheets by disease profile and by the audience.Work alongside the Country Technical Unit to write conference abstracts and peer-reviewed journals.Lead the development and scripting of PHC-related slides for dissemination in various internal and external audience.Working alongside, among others, Frontline Health Workers, Technical Experts, Researchers, Programme Implementers, and other Health Professionals to research and write succinct, relevant, timely Public Health stories/material including but not limited to Investigative Reports, Features and In-Depth Stories, News articles, Op-Eds and Commentaries, Media Briefs, Social Media Posts, Public Service Announcements, Policy Briefs, Podcasts, Video Content, Infographics, Position Papers, Green Papers - for distribution on multiple traditional and digital platforms.Content Management and Quality Control: Organize and manage document repositories, ensuring documents are easily accessible and properly categorized.Review documents for accuracy, completeness, clarity, and consistency in content and format.Implement and maintain version control processes to track document revisions, updates, and changes.Ensure documents are formatted appropriately and consistently.Manage the entire lifecycle of documents from creation through revision, approval, distribution, and archiving or disposal.Contribute to Business Development Efforts: Stay abreast of industry trends, best practices, and advancements in document management and technical writing.Collaborate with the PHC director and Country Technical Unit teams to write technical analyses of RFAs/RFPs/NOFOs.Cross-Functional Communication: Collaborate with m2m's Communications and Advocacy team to plan and distribute content in alignment with the organisational editorial calendar.Create project-specific documentation such as project plans, meeting minutes, status reports, and deliverable documents.Qualifications: Post Graduate Degree in Communications or Journalism.Specialization in Health Journalism is a strong recommendation.Masters Degree in Public Health (MPH) is a strong recommendation.At least three – five years of experience as a Health Journalist / Health Reporter, or an equivalent technical writing role.Thorough understanding of Public Health and related topics.Strong written and verbal communication skills.mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people. Competitive salary packages will be negotiable in accordance with m2m's remuneration policies.
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