Digital Channels Manager

Manage Digital Channels: Social media management.
Establish social media pages on identified channels once agreed upon.
Manage sales campaigns across social media platforms, ensuring that the results achieve the targets set.
Investigate and recommend new approaches and channels.
Manage content creation and publishing across platforms and for multiple accounts. This will include but not be limited to: Putting together content creation and publishing calendar for all accounts.
Working with team to create content for all accounts and ensure regular updates which are essential.
Monitor and manage in-countries involvement. This will include but not be limited to: Ensuring that comments are attended to within SLA.
Ensuring direct messages are responded to within SLA.
Involvement in content creation.
Ensuring that potentially harmful responses are promptly identified, dealt with and removed.
Website management.
Involvement with the design of the Company's and other internal business units' websites.
Update the website and associated information on an ongoing basis.
Create and manage business campaigns aimed at achieving set sales volumes per channel, then drive sales in each channel through targeted interventions.
Manage website campaigns.
Monitor website activity and traffic and report on same.

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