WE ARE HIRING A DIGITAL ACCOUNT MANAGER
Are you ready to join the world's premier MarTech solution?
TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.
At TLC, we know that experiences make life more rewarding!
We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!
Job Summary
We are looking for a talented Digital Account Manager to manage our client portfolio and help clients improve their Rewards website presence suitable to their brief and development capabilities.
As a Digital Account Manager, you should have solid experience in marketing with a client service approach and a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should contribute to business growth through creating and maintaining long-term client relationships as well as optimizing the company digital strategy.
Responsibilities
Act as the point of contact to clients for digital management matters
Build strong, long-term client relationships and maintain frequent contact
Set digital strategies for your assigned customers, considering their specific requirements
Address client queries effectively and in a timely manner
Advise on building complete front and backend dashboards of microsites, gamification, Apps, PWA's and API system integration
Report on web performance metrics
Analyze digital campaign success
Stay up-to-date with digital technology trends
Requirements and Skills
Proven work experience as a Digital Account Manager
Marketing Degree or equivalent
Hands-on experience with SEO/SEM and CRM software
In-depth understanding of online marketing tools and social media ad campaigns
Experience with customer service and account management
Excellent verbal and written communication skills
Strong analytical skills
What We Offer:
Dynamic & collaborative team
Creative work environment
Career progression and upskilling opportunities
Weekly Happy Hour
TLC Wellness
Global Clients & Team exposure
TLC 'Fun Club' & Social Calendar
TLC Gives Back - Charity partner/off site days
'The Frankies' - Our very own awards/staff recognition event
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC, we aim to create a 'world within the world' that is free from prejudice, bias and inequity, where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story, click to apply today!
We look forward to seeing your application!
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