Join Quick2Start, a dynamic player in the Technology, Information, and Internet industry, as a Desktop Support Technician.
At Quick2Start, we are dedicated to driving innovation and simplifying technology, believing that technology should empower rather than complicate.
Our mission is to deliver cutting-edge IT solutions that streamline business operations, boost productivity, and drive growth.
As a Desktop Support Technician, you will play a crucial role in our commitment to providing customer-centric support and transforming digital challenges into opportunities for success.
You will be responsible for delivering tailored IT solutions, offering proactive and reliable technical support, and ensuring scalable infrastructure to future-proof businesses.
If you're passionate about empowering businesses through innovative technology solutions and thrive in a fast-paced environment, we invite you to become part of our team and contribute to our mission of turning digital challenges into opportunities.
Tasks Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Install, modify, and repair computer hardware and software, ensuring optimal performance and security.
Manage and maintain the organization's IT infrastructure, including desktops, laptops, printers, and other peripherals.
Coordinate with the IT team to identify and implement solutions that enhance system performance and user productivity.
Document and track all support requests, solutions, and troubleshooting steps to improve service delivery and knowledge sharing.
Requirements Associate's degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
Minimum of 2 years of experience in providing desktop support or technical assistance in a professional environment.
Strong knowledge of operating systems, particularly Windows and macOS, and proficiency in troubleshooting hardware and software issues.
Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users effectively.
Ability to work independently and collaboratively within a team, demonstrating strong problem-solving skills and a proactive approach to tasks.
Benefits Health Insurance: Comprehensive medical, dental, and vision insurance plans are provided to ensure the well-being of our employees.
Paid Time Off: We offer a generous allotment of vacation days, sick leave, and holidays to support work-life balance.
Retirement Plans: Our company provides 401(k) plans and additional retirement savings options to help secure your financial future.
Flexible Scheduling: We offer flexible working hours and remote work opportunities to accommodate diverse schedules and promote productivity.
Training and Development: Employees have access to professional development programs designed to enhance skills and career growth.
Employee Discounts: Enjoy exclusive discounts on our company's products and services as a valued team member.
Bonuses and Incentives: We reward performance excellence with bonuses and incentives for achieving and surpassing goals.
Wellness Programs: Engage in our comprehensive wellness initiatives and access resources focused on mental health and overall well-being.
Join Quick2Start as a Desktop Support Technician!
Drive innovation, simplify tech, and empower businesses.
Be part of our growth journey in a dynamic team.
Apply now!
Who We Are Driving Innovation, Simplifying Technology We believe that technology should empower, not complicate.
Our mission is to deliver cutting-edge IT solutions that simplify your business operations, enhance productivity, and fuel growth.
With a focus on innovative strategies and customer-centric support, we partner with you to turn your digital challenges into opportunities for success.
Tailored IT Solutions: Custom-designed technology solutions that fit your business needs and goals, ensuring smooth and efficient operations.
Proactive Support: Stay ahead with our reliable and responsive technical support, minimizing downtime and keeping your systems secure.
Scalable Infrastructure: Future-proof your business with scalable IT infrastructure that grows as your business expands.