Desktop Support Technician - (3 Month Contract)

Duties Diagnose and troubleshoot network and desktop (and related IT devices) problems Perform daily and weekly backups and updates Create and manage asset register for various IT devices Installation and configuration of OS, drives, and applications Assemble / build PCs and / or replace equipment End user account setup and configuration Visualisation of helpdesk and network incidents Support plant IT requirements Finance accounting software support Develop advanced office files for other departments Perform preventative It maintenance and security activities Support network and stand-alone printers Ensure all IT related operations run smoothly Create reports for IT department Ensure compliance with company IT security rules Perform ad hoc activities as and when require Minimum Requirements Minimum education level: FET Certificate: PC Support or, FET Certificate: PC Engineering or ,FET Certificate: IT Technical Support or NC, IT: System Support (PC Engineering) candidates must have at least one of these qualifications with NQF level between 4-6 At least 3 years relevant work experience IT specific requirements: Experience in Networking, Operating Systems (OS) from Windows 7 to current, MS office 2019 to current (M365), Comptia A, Compta N, and Active Directory Microsoft certified Desktop Support Technician (MCDST) certification is an advantage CompTIA Security is an advantage Basic knowledge of PLC is an advantage Ability to work shifts, overtime, and stand-by as and when required