Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Design Director needed to join our team on a contract basis. The opportunity: We are looking for a creative visionary responsible for shaping the future of our client's brand experiences across the globe. This is a high-impact, high-visibility role that requires a strategic thinker and a passionate storyteller who can translate complex concepts into compelling design solutions. You will lead a team of talented designers and collaborate closely with cross-functional partners to define and deliver innovative customer journeys that drive brand love and business growth.
In this role, you will cultivate strong relationships with senior stakeholders, ensuring consistent communication and collaboration with the global team and our agency. You will act as a crucial link, translating your design vision into exceptional customer experiences.
What you'll be doing: Lead the development and execution of a global design vision for innovation and future experiences, including defining the design principles, frameworks, and processes that will guide our work.Partner with global leadership and cross-functional teams to understand business objectives and translate them into actionable design strategies.Champion a human-centered design approach, conducting research and gathering insights to deeply understand our diverse consumers and their evolving needs.Lead the ideation and creation of innovative customer journeys across physical and digital touchpoints, developing concepts, prototypes, and high-fidelity designs.Embrace emerging technologies and explore their potential to enhance the customer experience.Build and manage a high-performing team of designers, providing mentorship, guidance, and inspiration.Communicate design vision and strategy effectively to senior leadership and key stakeholders.Stay abreast of industry trends and best practices, constantly seeking opportunities to elevate the team's work.Establish a long-term vision and roadmap for innovation and future experiences, collaborating with the Project Manager to forecast resource needs.What we want from you: Extensive experience in a design leadership role, with a proven track record of delivering innovative and impactful design solutions.A deep understanding of human-centered design principles and methodologies.Experience in creating design system processes and ensuring their technical enablement.Experience designing for a global audience, with a sensitivity to cultural nuances.A strong understanding of emerging technologies and their potential to enhance the customer experience.Exceptional storytelling and presentation skills, with the ability to communicate complex concepts clearly and persuasively.Proven ability to lead and inspire a team of designers.Ability to drive client success, leading with influence and impact.A passion for our brands and a commitment to building a more sustainable future.This is a unique opportunity to join a global leader and make a real impact on the future of our iconic brands. If you are a passionate and visionary design leader who is excited by the challenge of shaping the future of brand experience, we encourage you to apply. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.
Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day:
Connect MeaningfullyInspire CreativelyInclude PurposefullyApproach PositivelyOur brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday.
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