Senior Travel Designer (Americas) - Sandton (Hybrid Working)

Well known Inbound DMC is looking for a Senior Travel Designer to service their American agents. We are looking for a dedicated consultant to the agents in managing and completing all booking enquiries / confirmations and to be fully responsible for accuracy and the financial health of each booking.

The Travel Designer's main focus on the booking is that the logistics and travel plans have been carefully curated from start to finish and that all the intricate details are seamless, resulting in elevated and enhanced guest experience.

Have an excellent knowledge and good geographical understanding of all Southern and Eastern Africa regions as well as day-to-day regional logistics as well as in-depth supplier knowledge thus maximising the mutually beneficial relationship with our AP partners.

This position is based in Johannesburg.

Requirements:

Matric certificate – with maths (minimum standard grade or above) Tertiary certificate in Travel & Tourism / hospitality is advantageous. At least 4-6 years with Senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry. In depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations and Southern Africa, specifically Zambia, Zimbabwe, Botswana & Namibia and East Africa, specifically Zanzibar, Tanzania, Kenya, Rwanda, Uganda. Personal or educational travel experience in the above areas advantageous. Knowledge of Mozambique, Mauritius and Seychelles, an added advantage Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word) Proven English literacy. Working knowledge of TourPlan and WETU or similar booking/operating system. Excellent attention to detail. A passion for wildlife and a commitment to sustainability and conservation.

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