Enterprise and Supplier Development Program
South Africa, June 2023
Role Title: Deputy Hub Manager
Reports to: Hub Manager
Grade: 8
Location: Mogalakwena (Limpopo)
Travel: Regular travel within target geography and to Johannesburg will be required.
Company Background
TechnoServe (www.technoserve.org) is a non-profit, economic development organization with sustained commitment to its 50-year old founding mission to work with enterprising men and women in the developing world to build competitive farms, businesses, and industries. We are business development specialists assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital, and markets.
Program Background
TechnoServe has been competitively selected by a large South African corporate partner to deliver Enterprise, and Supplier Development program in South Africa. The initiative offers the opportunity to deliver transformative economic change in South Africa by supporting local enterprises to grow their businesses to the next level.
DUTIES & RESPONSIBILITIES
Leadership, team capacity building and support
Support the Hub Team Manager with the leadership and governance of the Hub
Provide capacity building to the Hub Business advisors as required
Provide oversight and mentorship to the Hub Business advisors as needed
Support the Hub Team Manager to ensure quality and on-schedule delivery of the program
Support the Hub Team Manager to ensure quality data collection at the hub
Drive market development for the ED and SD components of the program
Prepare and present the results achieved by the hub, at stakeholder feedback sessions when required
Stand in for the Hub Team Manager, if required due to absence
Strategy development and project management for specific pillar:
Develop/refine SD and ED strategy for the hub
Manage all elements of delivering the program, including:
Marketing the program
Developing / refining selection criteria
Managing selection process
Delivering training program
Diagnosing individual needs of enterprises / individuals in the program
Working together with Hub Team Manager, develop mentorship program
Ensure accurate and real-time data collection and capturing
Monitor and track progress of SMEs/individuals in the program
Development of curriculum:
Develop/refine standardized training curriculum for suppliers
Working together with Hub Team Manager, develop appropriate mentorship program
Direct advisory to SMEs:
Directly provide regular 1-1 advisory services to SMEs
Identify and bring in other resources to meet SME needs as necessary
Monitoring and evaluation
Ensure accurate data is collected and captured
Report in an accurate and timely manner on the performance of the appropriate pillar on all key metrics
Ensure all learnings from each wave are incorporated to improve the offering continuously
Demand-side initiatives and partnerships:
Work closely with the Corporate partner's local site to have a strategic view of the procurement pipeline
Identify and develop partnerships with other large buyers in the area
Organize supplier market linkage days, open days, and other initiatives
Create opportunities for networking between program pillars
Perform other duties that would be assigned from time to time by the supervisor
REQUIREMENTS
Bachelor's Degree + 5 years' experience in business administration, economics, marketing, development, psychology, social work, or related discipline
Master's Degree + 3 years' experience within the private sector and/or development spheres
Extensive, hands-on experience working in SME development
Previous exposure to Supplier and Enterprise Development work within mining sector or other sectors strongly preferred
Excellent oral and written communication skills (in English and local language)
Strong planning and organizational skills
Knowledge of the South Africa economic, social and development context – at provincial level preferred
Outstanding interpersonal and communications skills in a multi-cultural environment
The ability to work independently, adhere to strict deadlines and function effectively as a member of a global team
Current/past work/living in target geography (province) preferred
If not currently a resident of the area, it is a requirement to relocate
Strong commitment and dedication to economic development
Long-term commitment to the project
Valid driver's license
How to Apply
Qualified and interested applicants should apply via the link on or before 04 July 2023. Please identify the position for which you are applying in the subject line. Only applicants meeting minimum qualifications will be considered or contacted. Applications will be considered as received. No phone calls please.
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