Royal Malewane is expanding with a brand-new property set to open in 2025. We are seeking a dynamic Deputy General Manager to lead the final build phase and ensure a seamless transition into operation. In this role, you'll oversee the implementation of The Royal Portfolio's Standard Operating Procedures, ensuring that they meet our Group's meticulous standards. Join us in bringing to life a new luxury experience in the bush, with the aim of achieving our Purpose from day one: "To give our guests a complete experience and a perfect stay."MAIN DUTIES & RESPONSIBILITIESConstruction - consult on and oversee the build, alongside Project Managers, Architect, Designers and Contractors, in order to ensure that the property will function optimallyLeadership – recruitment of a full team, onboarding, training, performance management, disciplinaries, etcHotel operations - oversee purchasing to set up all departments, implement SOPs, oversee training, ensure smooth running of all departments Budgeting - assisting departments and management to remain on budget Guest Relations - ensuring positive guest feedback and being visible and accessible to guests at all timesAsset upkeep - ensuring functionality and maintenance of buildings, equipment, furniture, grounds, etc.QUALIFICATIONS/ REQUIREMENTS:Previous experience in a 5-star Lodge environment, living on-site, working extended cycles of 6 weeks on / 2 weeks offDiploma or Degree in Hotel ManagementMinimum 5-years' experience in a Management role within a 5-star lodge environmentStrong Food & Beverage knowledge, and aware of trends in the industrySouth African Wine Academy or WSET course completionExperience working across all departments of a hotel/ lodge operationFair knowledge of general maintenanceOpera and Micros proficiency, as well as Word, Excel, Outlook, TeamsAbility to handle pressure, with a sense of urgencyWork well within team environment and leads by exampleExcellent communication, both verbal and written, with very strong interpersonal skillsHighly organisedApproachable and caring in natureFirm and assertive with fair dispositionDedicated and driven individual who is ambitiousMature attitude to businessPassionate about sustainability and the environmentIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.It is a requirement of the Thornybush Nature Reserve is that all staff undergo a pre-employment polygraph test.