The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.
How will you make an impact? As a true ambassador of Cartier, you will support the Boutique Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will ensure the day-to-day management, training, coaching and motivation of the boutique team whilst taking care of the Care Service team & ensuring a client-centric mind-set to service our clients to the highest standard.
How will you experience success with us? Seeing this opportunity as a long term career with us, you will be fluent in English with excellent communication skills to collaborate with both colleagues and clients - local language will be a plus. You are an entrepreneurial mind-set, commercially driven and competent in Excel and sales reporting. You have a minimum of 5 years previous experience in team management & can provide coaching and inspiring management to develop and grow your team. You are a luxury enthusiast who is curious about our industry and ideally have a previous experience in retail or hospitality and are comfortable in a client facing environment.
To reward your strong contribution to our team, you can expect a flexible work environment at our boutique in South Africa. In addition, you will also be provided with monthly commission, annual bonus, medical insurance, and discount on Richemont brands. We value our people and you will be provided with an intensive onboarding and continued training throughout your career to grow with Cartier.
Your journey with us: If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with our Boutique Director, Commercial Director & HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!
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