Our client, a Dental Surgery based in Johannesburg, is seeking to recruit a well-presented medical receptionist.ResponsibilitiesGreet and assist patients in a courteous and kind manner, whether in person or telephonically.Switchboard management.Schedule appointments and maintain records and accounts.Send out appointment reminders via phone, text messages, or emails.Attend to patient enquiries.Run an efficient diary and appointment schedule.Keep patients informed if the Dr is running late and manage service delays professionally.Show empathy towards patients and anticipate patients' anxieties.Efficient filing and retrieving of patient records.Maintain patient accounts by obtaining, recording, and updating personal and financial information.Maintain accountability for payments, collections, and receipting of monies.Attend to patient emergencies.Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.Ensure a neat and tidy reception area.General administration.QualificationMatric.Additional education or certification in medical/dental office administration will be an advantage.1-2 years' experience in a similar medical receptionist position will be an advantage.Computer literate & proficient in MS Office Suite.Skills And AttributesPassionate.Ability to multitask.Flexibility.Excellent telephonic communication skills.Customer service orientated.Good time management.Excellent organisational skills.Attention to detail.Professionalism.Quality focussed.Working HoursMonday to Friday, 08h00 - 17h00.Saturdays 08h00 - 12h30.AppointmentASAP.Only candidates who meet all the minimum requirements stipulated in the advert will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.Desired SkillsDiary Management.Patient records.Appointment Scheduling.Patient administration.Switchboard.Accounts.Debtors Clerk.Collections.Desired Work ExperienceLess than 1 year Dental Practice.1 to 2 years Switchboard / Reception.Desired Qualification LevelGrade 12 / Matric.About The EmployerDental Practice.
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