Danish Speaking Customer Service Ambassador

Are you passionate about luxury brands and exceptional customer service?
Join this team as a   Danish speaking Customer Service Ambassador   and become a part of their prestigious luxury eCommerce company based in   Cape Town, South Africa !
You will deliver world-class customer service to customers via email, chat, and phone while maintaining a deep knowledge of their luxury product catalogue to provide personalised recommendations.
If you're dedicated to providing exceptional service and passionate about luxury brands, then this   job   is perfect for you!
Your key   job   responsibilities as the   Danish speaking Customer Service Ambassador   in   Cape Town, South Africa : Deliver world-class customer service to   Danish   speaking customers via email, chat, and phone Assist customers with inquiries, order placements, returns, and product information Maintain a deep knowledge of our luxury product catalogue to provide personalised recommendations Handle and resolve customer complaints and concerns with professionalism and empathy Collaborate with cross-functional teams to improve the overall customer experience Provide feedback on customer trends and suggest improvements to enhance service quality Requirements Requirements for this  Danish speaking Customer Service Ambassador job  in   Cape Town, South Africa : Fluent in   Danish , both written and spoken Proficiency in English to communicate effectively with colleagues and support international customers Passion for luxury brands and products Exceptional communication and interpersonal skills Previous customer service experience, preferably in eCommerce or luxury retail Strong problem-solving abilities and attention to detail Ability to adapt to a fast-paced work environment Familiarity with eCommerce platforms and customer service software is a plus If you meet the above requirements for this  Danish speaking Customer Service Ambassador job   in   Cape Town, South Africa , we would like to hear from you!
Please send your CV through today!
If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.