Cybersecurity Engineer

Managed Talent Solutions, a division within Datacentrix is looking for a Cybersecurity Engineer for one of their client based in Centurion. A Cybersecurity Engineer must have experience in supporting and maintaining AV and EDR/NGAV technologies. Must be willing to be on standby as per standby schedule as and when required
Required Qualifications: Relevant Degree in ITCurrent AV/EDR/NGAV Vendor Certifications Security+Minimum 5 years maintenance and support experience in endpoint security, supporting and maintaining systems.Technical experience and troubleshooting skills in AV and/or EDR & NGAV technologiesCustomer Support experienceSLA Service Delivery experienceITIL Version 3 Process Knowledge and experienceE-mail security knowledge or experience Key Performance Areas: Responsible for console management, server administration and management, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting and incident handling.Provide technical support, including reporting and security application software management and administration.Perform daily system maintenance tasks to ensure system, agents and endpoints are compliant.Manage groups and define policies/rules as they relate to e-mail security and other anti-virus, anti-malware, AV/EDR and NGAV solutions. Cross skilling in other endpoint technologies will also be required.Keep security systems configuration documentation up to date. E.g., As-Built Configuration documentation and Maintenance tasks.Maintain awareness of latest security risks, exploits and vulnerabilities and apply them to the client environment as required.Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations.Upon virus detection(s) initiate urgent action for restoring status quo to the infected endpoints to meet the Service levels.Ensuring version upgrades/patch updates as per OEM recommendation subject to client change control approval process.Good understanding and adherence to the ITIL version 3 framework. Incident Management, Service Request fulfilment, Change Management, Release Management.Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level.Compile and submit Root Cause Analysis as per SLA requirements with the assistance of a senior engineer (Problem Management).Provide customer SLA Reports or inputs into SLA reports.CISCO XDR/EDRQRADARIAM solutionsCISCO FirepowerTenable.ioOther industry relevant tools and applications

#J-18808-Ljbffr