Customer Success Consultant

Customer Success Consultant
Company:

Datafin



Job Function:

Customer Service

Details of the offer

ENVIRONMENT: IF you're passionate about exceptional customer experience, making complex things simple, all while improving clients' lives in the process, then a rapidly growing Property Management Software company urgently wants you to be its next Customer Success Consultant. You will help clients plan and understand the best ways to utilise their software for their business needs. The ideal candidate will have the proven ability to handle a significant volume of data, Advanced Excel, an understanding of basic Accounting principles, Training & Educational skills and the technical ability to understand software solution functionality. DUTIES: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on solutions. Help clients plan and understand the best ways to utilise their software for their business needs. The Customer Success Consultant is not focused on making sales, but rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using the company's services. REQUIREMENTS: Proven ability to handle a significant volume of data. Strong demonstrated verbal and written (email) skills. Advanced Excel skills. Training and Educational skills. Technical ability to understand software solution functionality. Understanding of basic Accounting principles. Advantageous: Operational rental management experience. Knowledge of rental legislation and laws. ATTRIBUTES: Exceptional attention to detail. A desire to keep up-to-date on technology trends, developments and best practices. A positive phone demeanour. Ability to work under pressure. Self-management and time management.
#J-18808-Ljbffr


Source: Whatjobs_Ppc

Job Function:

Requirements

Customer Success Consultant
Company:

Datafin



Job Function:

Customer Service

Superstar Customer Service Advisor

You will need to login before you can apply for a job. Join the Capita Crew!Hey there, future superstar! Ready to blast off your career to new heights? We're...


From Capita - Western Cape

Published 12 days ago

Client Advisor — South Africa (Cape Town)

An ambassador for Henley & Partners, the Client Advisor role contributes to the Henley & Partners Group by establishing new direct client and business-to-bus...


From Investment Migration Insider Hong Kong - Western Cape

Published a month ago

Customer Advocate (Project-Based)

What Is Your RoleAs a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the cli...


From Boldr - Western Cape

Published 12 days ago

German Customer Service Associate (Csa) - Incident Lifecycle Manager

As an Incident Lifecycle Manager, you will be responsible for managing the entire lifecycle of IT incidents from initial report through to resolution. You wi...


From Surgo Pty Ltd - Western Cape

Published 12 days ago

Built at: 2024-09-30T03:57:21.070Z