Customer Success Consultant - Accounting

Customer Success Consultant - AccountingOverviewReference: POS24301Salary: ZAR20,000 - ZAR23,000/monthJob Location: South Africa -- City of Cape Town -- Somerset WestJob Type: PermanentPosted: 18 September 2024Closing Date: 31 Oct 2024 21:59Customer Success Consultant - Accounting (POS24301)Salary: R 20 000 to R 23 000 per month (negotiable - depending on your experience)Requirements:Training/Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packagesIntermediate Excel proficiencyCustomer service/support experience will be advantageousPrevious experience in the Property/Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that are in trainingWork directly with clients to effectively coordinate each training project to completionCommunicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and actions to ensure that the training plan stays on trackProvide system training to customersProviding customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the systemAssist with preparing data and uploading onto the system for new customersClosing Date: 31 October 2024To apply for this position: Send MS Word format CV to ****** and use POS24301 - Customer Success Consultant in the subject line.
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