Customer Success Consultant - Accounting

Customer Success Consultant - Accounting (POS24301)Location: Somerset WestSalary: R 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training / Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packagesIntermediate Excel proficiencyCustomer service / support experience will be advantageousPrevious experience in the Property / Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that are in trainingWorking directly with clients to effectively coordinate each training project to completionCommunicating process successes and failures to internal and external stakeholders to identify potential areas of improvementProviding system training to customersProviding customer support, resolving queries, recommending solutions, and guiding users through features and functionalities on the systemAssisting with preparing data and uploading onto the system for new customersClosing Date: 31 October 2024
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