Customer Service Consultant - French Market - Xr Cape Town

Effective and timely call handlingAssures work meets all quality standardsAssures work meets business productivity goals.Seek opportunities for continual improvement.Embraces and promotes change.General Lufthansa and Star Alliance information on required markets.Flight reservation bookings, re-bookings and re-routings.Flexibility to a rotational shift.
Contact Health days, Health Plan, Employee Assistance Program, Healthcare, Life Insurance, Medical Insurance, Flight benefits 1 - 2years Customer Service Experience Fluent in English and French both verbal and written.Valid Asylum Seeker or Refugee Status DocumentMatric or High School DiplomaProven customer service and sales skills.Good understanding of computer system and standard software.Availability and ability to work rotating shifts and public holidays.
Should you not receive correspondence within 14days from date of submission, please consider your application unsuccessful