Customer Service Clerk

Join to apply for the Customer Service Clerk role at Total Recruitment Solutions.Job OverviewCompany seeks a suitably qualified high energy performer with drive, to fill the above varied and challenging position, reporting to the Branch Manager.Required Experience & KnowledgeEducation & Experience: Minimum of 1-2 years customer service experience and a proven customer service performance record; Experience in the healthcare industry will be advantageous.Skill Set: Excellent written and communication skills; Be computer literate (ACCPAC Windows, Excel, Internet, Word will be an advantage); Have good communication, telephone and interaction skills; Be assertive and able to deal with both management and non-management personnel; Have the ability to work under pressure and still maintain high standards.Competencies: Be a self-starter, deadline and results oriented, highly-organized, detail-oriented, efficient, analytical; customer-focused; "Can-do" attitude.Core ResponsibilitiesCustomer Service: Handling Customer Orders, Maintaining ISO Standards in Administration, Handling back orders, Handling Purchase Orders, Handling Price Lists, Handling Customer Queries/Problems, Handling Customer Quotes, Following up on Quotes.Customer Relations: Establishing positive relations with customers and other members of staff through effective and efficient service delivery; Always project a positive company image in interactions with customers and ensure that communication with customers is conducted in a professional manner.Administration & Reporting: Ensuring sound administration of area of responsibility, Time management, Meet expected goals through own activities and the motivation of available resources with minimal supervision, Prepare a variety of reports and correspondence.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionOtherIndustries: Staffing and Recruiting
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