Customer Service Advisor

Customer Service AdvisorJoin the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We're looking for a Customer Service Superstar to join our team in Sandton!This is an exciting opportunity to work for our UK-based client, offering premium customer service to both Customers and Service Providers. If you've got energy, ambition, and a passion for excellence, this might be the role for you!What You'll Be Doing:Handling a high volume of phone calls like a proOffering stellar customer service to our Customers and Service ProvidersUsing your practical problem-solving skills to tackle challenges head-onLearning new software systems with easeWorking both independently and as part of an awesome teamWhat We're Looking For:A self-motivated go-getter with at least 2 years of experience in customer service, call centers, or outbound callsSomeone with high energy to manage calls throughout the day (and night, we're on UK time!)A person with excellent communication skills – both written and verbalA multitasker who is organized, methodical, and has killer problem-solving skillsA fast learner who adapts to new software systems quickly (Zendesk skills? You get bonus points!)Willingness to work in-office in Sandton, and adapt to UK hours and night shiftsPerks of the Job:Work with a fun, supportive, and driven teamOpportunities to grow and learn on the jobSandton-based office with the chance to connect with clients globallyTest your skills with psychometric assessments – because we know you've got what it takes!
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