Customer Relationship Manager

Customer Relationship Manager Overview: We are seeking a dedicated Customer Relationship Manager to enhance client experiences and drive customer satisfaction.
As the primary point of contact, you will be responsible for building strong relationships, providing exceptional service, and ensuring smooth project execution.
Salary: 1000-1500USD Monthly - 100 % remote.
Responsibilities: Client Relationship Management: Manage client communications, responding to inquiries promptly and professionally.
Build strong client relationships through effective communication and problem-solving.
Confirm appointments and coordinate project logistics.
Recommend additional services to enhance client offerings.
Customer Support: Address client inquiries and troubleshoot issues.
Collaborate with the team to ensure timely project delivery.
Maintain detailed records of client interactions in the CRM system.
CRM Management: Utilize CRM tools to track client interactions and follow-ups.
Ensure accurate and up-to-date client information.
Qualifications: Excellent communication skills, both verbal and written Strong customer service and relationship-building skills Experience in customer service, account management, or a related field Proficiency in CRM tools and project management software Strong organizational skills and attention to detail Ability to work independently and as part of a team