Customer Outreach Specialist

Customer Outreach Specialist (Remote - Independent Contractor)Client: USA-Based: Shift 7pm-3am & 4pm-12amLocation: South Africa Residents OnlyAre you a confident communicator with a talent for connecting with people? Join a leading semi-custom closet company as a Customer Outreach Specialist and help transform potential inquiries into satisfied customers. This remote position is perfect for someone who is organized, goal-oriented, and eager to thrive in a dynamic, results-driven environment.Key ResponsibilitiesMake initial contact with incoming leads, creating a positive first impression.Explain the closet design process and ensure potential customers understand our offerings.Qualify leads by assessing customer needs, budget, and readiness to proceed.Transfer qualified leads to designers for further development and closing.Maintain detailed notes and manage follow-up schedules for seamless communication.What We're Looking ForExperience: 1-2 years in an office setting; sales or customer service experience preferred.Communication Skills: Professional, clear, and persuasive verbal and written communication.Interpersonal Savvy: Ability to build rapport and effectively understand customer needs.Organized: Skilled at managing multiple leads and tasks efficiently while tracking key details.Proactive Mindset: A go-getter attitude with strong initiative and determination to achieve goals.Why Join Us?Be part of a leading company in the semi-custom closet industry.Enjoy the flexibility of remote work as an independent contractor.Contribute to a team where your skills will make a tangible impact.Ready to grow your career in a role that combines communication, organization, and sales? Apply now!
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