Customer Operations Administrator

Job detailsHere's how the job details align with your profile.Job typeFull-timeLocationParow, Western CapeFull job descriptionPOSITION: Customer Operations AdministratorDEPARTMENT: OperationsAn exciting opportunity has become available in the Pepkor Installations business. If you are customer focused, this exciting opportunity is for you.PURPOSE OF THE POSITIONTo coordinate administrative tasks pertaining to the customer, handling and solving customer queries. The position is based in Parow.KEY RESPONSIBILITIESCreating and coordinating quotationsGeneral queries (telephonic and via email)Managing new stock, projects and roll outsReading / understanding / interpreting all store plansThe dedicated contact person for the customer (i.e., one-stop shop)Coordinating with planner on all internal order requisitions for clientSupplier relationship buildingJOB INCUMBENT REQUIREMENTS2-3 years customer service experience within an operations environmentStrong organisational skills, ability to juggle various tasks and prioritiseStrong administrative and customer service skillsHave a flair / understanding for space planning, cost efficiencies and design principlesBilingual (English & Afrikaans) would be advantageousCompetencies required: Problem solving; attention to detail; customer service orientation; stress tolerance; communication; building and maintaining relationshipsIf you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful. PKI strives for equal opportunity in terms of its employment equity guidelines.
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