Role Overview: We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties to support our department's smooth operation. Youll be a key part of our IT team, ensuring that projects are completed on time and the right people are in the right place. Key Responsibilities: Coordinate and schedule IT resources for various internal and external projects. Manage and maintain calendars, appointments, and project timelines. Assist with administrative tasks such as documentation, reporting, and procurement. Collaborate with IT and project teams to ensure effective resource allocation. Track and maintain inventory of IT assets and manage purchase orders. Support the IT department with ad-hoc tasks and ensure all systems run smoothly. Foster a culture of collaboration, problem-solving, and continuous improvement within the team. Requirements: Proven experience in an administrative or scheduling role, ideally within an IT or technical environment. ITIL 4 Certification will be an advantage Excellent organizational skills and attention to detail. Strong communication skills, both written and verbal. Ability to multitask and prioritize in a fast-paced environment. Proficiency in Microsoft 365 and other service desk tools. A proactive attitude and the ability to work independently. Strong problem-solving skills and the ability to think on your feet. What We Offer: A dynamic and innovative working environment where your contributions matter. Opportunities for professional growth and development. A supportive and collaborative team culture focused on helping each other and the community. Competitive salary and benefits. If you are a driven and organized individual looking to make a difference in a company that values hard work, honesty, and community, wed love to hear from you