Customer Implementation Manager - Mcl

Customer Implementation Manager - Mcl
Company:

Maersk


Details of the offer

JOB ID - R117645 Join Maersk, a global leader in logistics, where we're pioneering innovative supply chain solutions that transform how goods move around the world. We're looking for an Area Implementation Manager to lead critical projects in contract logistics, particularly within cold storage. As an Area Implementation Manager, you will lead and manage multiple implementation projects from opportunity to launch, focusing on contract logistics and cold storage solutions. Your role will involve close collaboration with stakeholders to ensure projects are delivered on time, within budget, and aligned with a standardized global framework. This position requires strong project management expertise, excellent communication skills, and the ability to integrate Warehouse Management Systems (WMS) with customer operations. Key Responsibilities: Develop a clear Project Charter for approval with an understanding of the Customers / Internal' needs for each Project based on the Solutions signed off by the Customer/internal stakeholders. Drive the on-site setup and establish key operational processes readiness before Operations Go Live with internal stakeholders and Customers, including storage solution setup, WMS, TMS, WCS, Business Requirements, Procurement, Testing, Recruitment, external vendors, and Operational KPI activities. Formalize Project Team organization and work closely with Project Sponsors to achieve projects' objectives in a timely manner. Develop and maintain project plans to include all systemic, operational, and customer requirements. Manage multiple projects concurrently and actively seek to avoid delays to project progress. Provide clear project communication and publish timely weekly project status reports to all stakeholders. Monitor and control the project with scope change approval and timely tracking of the financial budget. Perform project lesson learned and conduct handover to Operations upon project completion. Adopt Maersk Project Implementation methodology, toolkits, and templates to implement projects. Represent the company's interests and protect the company's image with the customer and external parties. Provide feedback and share best practices to Region/Global for future enhancement to our Implementation Processes and tools. Who we are looking for: Bachelor's degree in Engineering (preferably Industrial Engineering) is required. At least 5 years of project management experience, particularly in logistics or warehousing operations. Strong background in contract logistics, with a preference for cold storage experience. Proven experience in WMS implementation and integration with customer systems. Ability and willingness to travel as required for project execution. PMP certification is preferred. Strong leadership, communication, and problem-solving skills. Proficiency in Microsoft Excel, PowerPoint, Outlook, Visio, and Word. Applications are welcome from candidates based in Cape Town, Durban, and Johannesburg. Last Application Date - 5th September 2024 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to any characteristic protected by applicable law. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ******.
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Job Function:

Requirements

Customer Implementation Manager - Mcl
Company:

Maersk


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