Customer Care Administrator

Customer Care Administrator Distribution / Transport / Logistics / Supply Chain ~ FMCG / Food & Bev / Agri ~ Packaging & Printing ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaJoin a well-established company and play a critical role in providing comprehensive commercial and operational support. You will be responsible for coordinating and liaising with customers, principals, and colleagues to ensure seamless internal sales administration and customer satisfaction.Key responsibilities include receiving, processing, and monitoring customer and manufacturing orders, managing inventory and distribution, and maintaining accurate customer and product data within the ERP system.The role also involves liaising with various departments such as warehousing, distribution, and production planning to ensure timely order completion and delivery. Additionally, you will handle customer complaints, queries, and updates, ensuring all issues are resolved satisfactorily.Essential Requirements:Grade 12 qualification or a Diploma in Administration1-3 years of experience in customer care or sales administration.Sector experience required: Manufacturing, FMCG, Printing, Transport & Logistics industryExperience working with inventory and distributionProficiency in CRM systems, and strong computer skills, including Excel and SAP, are essential.You will be highly organised, detail-oriented, and possess excellent communication skills, with the ability to work both independently and as part of a team.This role requires someone who can effectively multi-task, prioritize, and manage time to meet the demands of a dynamic environment.Apply for this JobSeniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesStaffing and Recruiting
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