Customer Account Administrator

Duties will be, but are not limited to: Process customer quotes and orders accurately and in a timely manner. Maintain customer accounts and update information as needed. Respond promptly to customer inquiries via phone, email, or in-person. Resolve customer issues and complaints efficiently and professionally. Collaborate with sales and other internal teams to ensure customer satisfaction. Generate quote requests and jobs and follow up on outstanding payments. Assist with inventory management and tracking of product availability. Prepare reports and analyse customer data to identify trends and opportunities for improvement. Maintain confidentiality of customer information and adhere to data protection policies. Â Please note:Â Only shortlisted candidates will be contacted