Token Metrics is seeking a Crypto/Web3 Technical writer to produce high-quality documentation that contributes to the overall success of our products. You will join a talented product team who work collaboratively with developers, quality engineers, data engineers, and cyber security experts to make our products easier to use. Technical writer intern will be responsible for developing long-term product documentation, writing and distributing technical documents, and preparing user manuals, API documentation, technical analysis documents, and reference guides.
ResponsibilitiesWork with internal teams to obtain an in-depth understanding of the product and the documentation requirementsProduce high-quality documentation that meets applicable standards and is appropriate for its intended audienceWrite easy-to-understand user interface text, online help, and developer guidesCreate tutorials to help end-users use a variety of applicationsAnalyze existing and potential content, focusing on reuse and single-sourcing opportunitiesWork and consult with stakeholders to document technical issues specifications and build use cases for each product/tool/API.Collaborate with the product and development team on SOPs, platform descriptions, and the creation of user interface text.Manage multiple projects by prioritization and hard cut-off dates.Create and maintain the information architectureRequirementsAbility to understand, process, and document numerous software applications, hardware functionality, and software/hardware integration independent of each other.Proven working experience in technical writing of software documentationAbility to deliver high-quality documentation paying attention to detailAbility to quickly grasp complex technical concepts and make them easily understandable in text and picturesExcellent written skills in EnglishStrong working knowledge of Microsoft Office, Google SuiteBasic familiarity with the SDLC and software developmentBachelor's or Master's degree in Computer Engineering or a related field preferred.Certification in Technical content development or content writing would be an added advantage
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