Job Overview
Date Posted: Posted 2 weeks ago
Location: Cape Town, Western Cape
Job Title: Credit Controller
Education Level: High School / Matric
Job Level: Senior
Minimum Experience: 5-7 Years
Credit Controller required in Century City, Cape Town.
Are you an experienced Credit Controller who has managed high volumes of accounts and a strong background in debt collection?
Our international client based in Century City is seeking a dynamic individual where you'll play a key role in ensuring timely payments, reducing outstanding debts, explaining customer statements, and maintaining strong client relationships.
The ideal candidate will have a proven track record in credit control, exceptional communication skills, and the ability to work efficiently in a fast-paced environment. If you're detail-oriented, results-driven, and thrive in a high-pressure setting, we want to hear from you!
This is a hybrid role working four days a month at the office.
Requirements:
Matric or relevant qualification advantageous
5-10 years working experience as a Credit Controller
Microsoft Office experience
Good communication skills
Ability to work independently and as a team
Ability to recognize issues and use initiative to identify and discuss proposed solutions
Excellent communication skills to deal with clients and Directors
UK Office hours: 09:00 – 18:00 & 10:00 – 19:00
Hybrid working – good internet access is essential
Duties and Responsibilities:
Managing 3000 – 3500 accounts
Automated arrears sweep every two weeks
Manual sweeps every 6 months
Meet deadlines on credit control and reporting
Attend to direct debt schedule
Process invoices and periodic charges
Reach consensus with clients regarding realistic and suitable payment plans
Attend to 30 days up until 120 days accounts
Advise directors of accounts being handed over to the solicitors
All correspondence with solicitors on breach files
Attend to inbound/outbound calls on accounts to obtain payment
Attend to telephone payments
Attend to debtor queries and assist in rehabilitating their accounts
Converse with clients and directors
Respond to all email enquiries (both receipts and personal mailbox)
Manual arrears reports for PM's when requested
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