Key responsibilities & duties - Responsible for the complete debtors function for the Branch / Branches or areas which have been assigned.
- Reporting directly to the Regional Manager & Branch Manager of the assigned Branch / Branches and the Credit Manager (Stewarts & Lloyds Holdings (Pty) Ltd)
- Responsible for monitoring of the credit limits and collection of all outstanding amounts on the assigned debtors books in an efficient and timeous manner to ensure that collections and sales are maximised for a positive financial impact on the Company.
- NOTE: A detailed job description will be provided to the candidate if shortlisted for an interview CREDIT CONTROL: - Ensure that all accounts are followed-up on a weekly basis to ensure that all accounts due are collected and that system notes are kept up to date
- Ensure that accounts remain an approved terms
- Ensure that accounts trade within the approved credit limit
- Any account that becomes overdue that is below the franchise loss amount must be reported
- All customers must have a customer class and area code on Syspro
ADMIN: Month-end customer statements to be send to all customers by the 2nd day after the end of the calendar monthInvoices and required documentation to be sent to customers when requested.Review credit limits based on order intake on a regular basisAll credit limits to be checked on the Credit Insurer system every 2 months in accordance with Company policyMaintain customer details on Syspro as per credit limit annexures and credit application on a regular basisEnsure that each customer has a file that contains the correct documentationReconciliation of debtors accounts as requiredProcessing of credit notes within 24hrs of being approvedProcessing of loyalty customer rebate credits once they have been authorisedAll credit notes must be processed before month end except for credits required for invoices generated on the last day of the monthReleasing of sales orders in accordance with levels of authorityCustomer refunds to be properly completed and supporting paperwork to be submitted to Cash Control Dept as per the SOP on the same day as requested by the customerLOYALTY CUSTOMERS: Opening of loyalty customer accounts of Syspro.Liaise with responsible contact person at Head Office in order for the loyalty cards to be printed and issuedEnsure that all outstanding amounts and queries are resolved on the loyalty ageingReview and comments of all loyalty accounts to be discussed twice monthlyNEW ACCOUNTS: Ensure that the Credit Application is completed in full by the customer and ensure that the correct supporting documents are receivedCover to be obtained from credit insurer on the required credit limit and terms as per the credit applicationCredit insurer annexure to be checked; once cover obtained, account to be loaded on the system BANK INVOICE DISCOUNTING ACCOUNTS: Ensure all payments are processed daily against invoices and not left unapplied on the customer account from the ID Bank accountsAll month end payments are to be processedEnsure all customer details are correct on SysproAddress all special margin queries urgentlyAssist with monthly ID Bank audit ADHOC DUTIES & OTHER FUNCTIONS: Ensure that credit limits are timeously obtained for new orders receivedAdvise of accounts that are placed on hold and the reason therefore immediatelyProcessing all payments from bank statements dailyResolved any cashbook queries raised immediatelyAssist with the admin roles during Branch stock takesYear-end customer statements to be printed and filed in a separate audit fileResolving of auditors queriesEnsure that all documentation is provided to auditors on requestPetty cash control and reconciliation
