JOB DESCRIPTION: Executing all contractual compliance at the area of responsibility Overall responsibility and accountability in the following criteria: - Security technology functionality - Reporting of problematic technology to the IT Department - Training and overseeing the functions and performance of control room personnel, familiarizing him / herself with the various software applications of Huawei, investigations and maintaining the chain of evidence - Compiling of electronic investigation reports on a daily basis - Analyze evidence captured during investigations and provide professional feedback to clients - Overseeing all site operational statistic report capturing - Responsible to participate in presentations of Huawei's security technology from time to time - Ensure all reports, as required and changed from time to time, are accurate and submitted timeously - Daily visits and liaison with customers - Compiling weekly and monthly reports timeously - Ensure internal audit programs are adhered to - Monitor risks and initiate actions as and when required - Respond to emergency calls immediately - Oversee and training of control room personnel with regard to emergencies drills as per SOP - Managing the operations according to company policy and procedures and client specific work instructions / procedures - Ensuring effective operational cost control in area of responsibility - Responsible and accountable for the effective management of Intelligence, personnel, personnel administration, operations, logistics, finances, discipline and EH&S - Maintain close liaison and interaction with client MINIMUM CRITERIA: NQF5 or above / Diploma Fluent in Afrikaans and English (read, write and speak) 5 Years experience in Security industry and 3 years in control room management Computer skills (various IT-related software of site, Microsoft Office) Investigation skills, report writing and presentation skills (talking in front of corporate clientele) PSIRA Registration - Grade A Well-developed operational and administrative skills Good communication skills Computer Literate Financial skills developed of understanding, adjusting and effective control over all assets Previous experience in a business park environment Good people skills Organizational ability Valid Driver's License Must reside in area of operations or be willing to re-locate (Woodmead) Must be able to work independently Must be able to work under pressure