The Continuous Improvement (CI) department serves as the internal management consultancy to the Hollard Insure Business Unit.
This department supports Insure to implement Key Strategic Initiatives across all functions within the business.
This role is mostly focussed on delivering business value through projects using one or more of the core proven frameworks in the Continuous Improvement Team's toolset, which include Root Cause Problem Solving, Lean Process Improvement, Management System Design, Target Operating Model Design and Leveraged Revenue Generation.
Introduction and testing of new technologies (like Machine Learning, AI, RPA, etc…) forms part of the team's scope, but is only considered where introduction of the new technologies will support optimisation of value and efficiency.
I.e.
optimisation and simplification always precedes automation.
The team works on both business specific and IT related projects.
The key output for this role is to ensure delivery of the business case benefit for every project.
I.e.
a project s not done until the benefit is delivered. Key Responsibilities As the CI team delivers all work via Projects, this role will be specifically be responsible for the: • Initial conceptualization & design of solutions • Business case creation and presentation for approval • Following, and improving the CI Specific Project Management Standards • Following, and improving the CI Specific Optimisation Framework Standards • Facilitating & Supporting Project Specific Meetings • Facilitating and Performing Change Management related functions • Delivery and Tracking of Business Case Value This role is further required to: • Effectively engage with, and build strong relationships with the Hollard Executive Committee, as well as with all other Hollardites.
• Produce a high quality and professional output at all times We are looking for individuals who are extremely hungry for learning, growth, and making an impact, as this benefits the individual, the team, and the overall business.