Consultant, Cash (Level 1)

Business Segment: Personal & Private BankingTo take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.QualificationsMinimum QualificationsType of Qualification: NQF Level 5Field of Study: FAIS AccreditedExperience RequiredClient Coverage: Consumer & High Net Worth1-2 yearsPrevious branch banking experience, understanding the bank's laid-down policies and procedures related to telling/frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of the functions of other departments within the branch.Additional InformationAdopting Practical ApproachesArticulating InformationExamining InformationExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsManaging TasksProducing OutputProviding InsightsUpholding StandardsApplication & Submission Verification (Business Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)
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