Consultant, Account Management

Business Segment: Personal & Private BankingTo act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.QualificationsType of Qualification: Higher Certificate or DiplomaExperience RequiredCredit Risk – PPBRisk & Corporate Affairs3-4 yearsInbound and Outbound contact centre experience – early, late and legal collectionsAdditional InformationAdopting Practical ApproachesArticulating InformationConveying Self-ConfidenceExploring PossibilitiesFollowing ProceduresInterpreting DataMaking DecisionsProducing OutputShowing ComposureTaking Action
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