Consultant, Account Management

Business Segment: Personal & Private Banking
To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.
QualificationsType of Qualification: Higher Certificate or Diploma
Experience RequiredCredit Risk – PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience – early, late and legal collections
Additional InformationAdopting Practical ApproachesArticulating InformationConveying Self-ConfidenceExploring PossibilitiesFollowing ProceduresInterpreting DataMaking DecisionsProducing OutputShowing ComposureTaking Action
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