Product / Feature Team Information (if applicable) Network Health & Automation ESSENTIAL SKILLS REQUIREMENTS: · Extensive know-how in data analysis & data visualization · Hands-on experience with data visualization tools preferably AWS QuickSight · Solid understanding of relational database concepts & SQL · Experience with ETL workflows & data transformation · Experience in UX design for reporting solutions · Familiarity with basic enterprise IT network technologies (Routing, Switching etc.) · Familiarity with ITIL processes, including incident, change, and problem management. · Experience working in an enterprise environment · Any additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: · Experience with Agile Working methods (e.g. Scrum) · Experience with restful APIs · Programming skills, preferably in Python (e.g. to transform and share data between databases) · Understanding of Cloud computing principles · Experience in IT Infrastructure or Application operations · Experience in working with Configuration Management Databases (CMDBs) for IT Assets · Experience with IT orchestration & automation solutions, e.g. Rundeck, Ansible · Experience in designing and optimizing user interfaces and workflows for database systems · Experience with common data formats, e.g. YAML, JSON · Understanding of AI technologies and their applications · Ability to communicate effectively with both technical and non-technical colleagues / users · Ability to handle high-pressure situations · Ability to identify and implement ways to reduce complexity · Ability to work independently and take initiative · Willingness to take over responsibility for topics which go beyond Reporting/BI · Self-motivated and able to work in a team · Commitment to delivering high-quality work on time · Effective stakeholder management and communication skills · Strong initiative to find ways to improve solutions, systems and processes · Capacity to interpret business needs and implement solutions · Project Management skills WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? · BSc Computer Science or equivalent qualification · >5 years experience in BI, Data Visualization & database systems · Relevant IT Qualifications and knowledge WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? · Develop and maintain reporting solutions for the global IT network operations teams at the Group · Creating valuable insights in existing network infrastructure data · Collect, analyse and interpret data from sources like CMDBs, Operational Databases, Network Management/Monitoring Systems and others · Present the data in a way that the network operations teams can take decisions based on it (e.g. for capacity steering, lifecycle planning, analysis of reoccurring incidents etc.) · Setting up new Reporting solutions & migrate existing solutions towards new platforms · Designing data flows between different existing and new solutions · Taking over responsibility for additional areas (beyond Reporting/BI) within the team · Engage regularly with stakeholders (mainly the global network operations teams): comprehend their requirements, and advise them on how to best utilize the available solutions · Manage problems, changes, and incidents · Continuously improve reporting processes and solutions and leverage new technologies to enhance data visibility and enable data driven IT network operations · Development, testing, deployment, maintenance and support software applications WHAT DO WE OFFER YOU? · Cutting edge global IT system landscape and processes · Flexible working of 1960 hours in a 12-month period · High Work-Life balance · Remote / On-site work location flexibility · Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply) · Highly motivating, energetic, and fast-paced working environment · Modern, state-of-the-art offices · Dynamic Global Team collaboration · Application of the Agile Working Model Methodology