The successful incumbent will work for a company that has a passion for delivering high quality customer service as well as developing their staff and investing in their growth.You will be pivotal for operational integrity by ensuring compliance to policies, legal standards and regulations, as well as overseeing group compliance.The position involves development, implementation and monitoring of compliance frameworks. You will be at the forefront of evolving regulatory landscapes, advising on risk management strategies and ensuring that business activities are ethical and compliant.Duties Include:Develop and implement compliance strategies and policiesMaintain ISO Standards and accreditationMaintain relationships with regulatory bodiesManagement and testing of business continuity plansEvaluate efficiency of controls and improve through thorough auditsRevise procedures and reports to identify risks or non-conformity issuesFCA complianceEnsure that business is aware of key risks, and action plans for mitigating risksLead development of quality improvement and performance strategiesIdentify opportunities for strategic improvementDevelop continuous improvement plans and present cost-effective recommendations to improve operational deliveryEducation:Relevant tertiary qualification in Risk and ComplianceJob Experience & Skills Required:4 to 5 years experience in a compliance or risk management role essentialKnowledge and understanding of ISO Standards and audit proceduresBPO or Consulting industry experience essentialExcellent verbal and written communication skillsStrong relationship building skillsAbility to work in a fast-paced changing environmentHigh level of attention to detailCommercially focusedExcellent working knowledge of data protection legislationApply now!