Purpose of the job: Planet Fitness is looking to employ a new Club General Manager (CGM) for one of our world-class gym facilities.
The purpose of this role is to take a hands-on approach and drive a culture of high performance and high engagement within our clubs.
The CGM will report to a Regional Operations Manager and will form an integral part of the talented team of club general managers and fitness professionals operating within this highly entrepreneurial environment.
You will be required to manage your team within your own club and forge close working relationships with other Gym Managers in your region by sharing best practices and leveraging one another's expertise.
Key Performance Areas include: Driving the performance of your club by investing time in understanding your club's results.
Striving for continuous improvement across your club with clear plans to deliver strong financial and operational performance.
Focusing on high service and standards to deliver a best-in-class member experience at all times.
Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.
Deliver on brand values to understand the operations of your club and promote all products and services to maximize profit and control expenses.
Recruit, develop, and performance manage a high-performing team to deliver high standards in all areas of the business.
Aim to exceed new membership sales and revenue targets through management and support of the sales team.
Operate your club within the agreed expenditure budget, focusing on payroll costs, operating expenses, and stock control.
Manage all licenses within the club and ensure compliance with license agreements.
Ensure adherence to cash handling processes.
Adhere to health and safety standards in all areas of the club at all times.
Provide adequate health and safety cover for operational areas (first aid, pool lifesaving, & manager on duty).
Ensure all areas of the club are well presented and maintain a high standard of cleanliness.
Manage operational breakdowns and service issues effectively and efficiently.
Resolve and respond to member comments and queries promptly.
Experience & Competencies Required: A true passion for the health and fitness industry.
Possess a strong track record of people development.
A strategic and commercial growth mindset.
You must have a flair for developing high-performing teams and be able to balance strong people skills while positively impacting the commercial results of your facility.
You will act as an agent for change, positively bringing out the best in others, demonstrating a highly flexible style and approach.
Tenacity, high integrity, and accountability with a desire to do the right thing to a high standard are a must.
Able to work at peak times (including evenings and weekends) is essential.
Have reliable transport.
CVs can be sent directly to ****** ** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
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