Client Success Director

1.
JOB TITLE: Client Success Director 2.
MAIN PURPOSE OF THE JOB: The purpose of this position is to engage customers in order to understand their key strategic drivers, develop business and resource plans to support clients' objectives, ensure long-term sustainability, growth and profitability for Iconic Collective and people development.
3.
DESCRIPTION OF FIELD OF DUTY (KPA's): Customer Engagement Business Development Delivery People Sustainable Growth Customer Management Project Management Workflow Management Documentation 4.
QUALIFICATION REQUIREMENTS: Bachelor's Degree/Qualification or equivalent work experience advantageous.
5.
WORK EXPERIENCE: • Minimum of 5 to 8 years professional experience in an international marketing services industry environment preferable.
• At least 4 to 6 years' experience in a managerial position with experience managing teams in a services industry environment advantageous.