Client Services Administrator

Client Services AdministratorReference: SW004726-AM-1A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client interaction.Duties & ResponsibilitiesProviding a high standard of client serviceResolving customer queries and requests from incoming calls and email correspondenceSending accounts to clients on requestGeneral administrative and ad-hoc tasksExcellent knowledge of Excel and report writing ability essentialRequirements and CompetenciesExcellent problem-solving skills and able to perform under pressureExcellent client serviceExcellent business writing skills and telephone mannerFully Bilingual (Afr and Eng)Deadline and goal orientedPassion for service deliveryQualificationsGrade 12Previous experience in a client services environment will be an advantageKnowledge of customer service principles & practicesMS office literate
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