Date Posted: 11/05/2024
Req ID:40566
Faculty/Division: Faculty of Pharmacy
Department: Faculty of Pharmacy
Campus: St. George (Downtown Toronto)
Description: UTemp is hiring! UTemp is the University of Toronto's short-term staffing service. We pride ourselves on the high number of UTemp employees who are able to make the transition from short-term casual employment to appointed positions within the University of Toronto.
The UTemp team handles each project with a unique hands-on approach to ensure we find the best candidate for the job. We strive to create long-lasting and successful relationships by finding individuals with strong professional office skills and work ethic.
About the opportunity: Providing IT support for the Faculty of Pharmacy's faculty, staff, and students. Services include machine installation, configuration, disposal, data storage management, software licensing and updates, virus and ransomware prevention and remediation, AV support, business solution implementation, Teams phone system migration, freezer monitoring, and SharePoint management.Responsibilities will include: Responding to end-user service requestsListening actively to clients with concernsApplying established standards when deploying software and hardwareResponding to service requests in a timely fashionFollowing-up with end-users on outstanding technical issuesQualifications: Experience in front-line customer support for computer hardware, software, and audio-visual equipment.Knowledge of Windows 11, MacBook, and Microsoft Office 365.Excellent communication and customer service skills.Ability to work effectively in a fast-paced environment with time-sensitive issues.Proven troubleshooting support skills using technical resources for hardware, software, and applications issue resolution.Start Date: December 2, 2024
End Date: April 30, 2025
Closing Date: 11/15/2024, 11:59 PM ET
Employee Group: PM
Appointment Type: Budget - Casual
Schedule: 3 days per week; 9:00 AM to 4:30 PM
Pay Scale Group & Hiring Zone: $29.91/hour
Job Category: Information Technology (IT)
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Diversity StatementThe University of Toronto embraces diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity, and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.
Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment, and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact ******.
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