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Clerk: Quality Assurance

Clerk: Quality Assurance
Company:

Assupol Life Limited


Details of the offer

Listen to calls and provide management informationDaily/weekly/monthly quality report auditsListen to non-sales calls and achieve set targetsAIMS notes monitoringLead and enquiry box managementCall recording retrievalsProvide feedback to management on findingsIdentify risks and communicate this to managementIdentify training needs and communicate that to managementPerform investigations and ad-hoc projectsNon-advice or intermediary servicesReportingContribute to monthly/weekly quality reportingRequirementsFormal Education: MatricTechnical/Legal Certification:Relevant qualification as per the FSB Board Notice - an advantageRegulatory Examination Level 1: Representatives (RE5) – an advantage
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Source: Whatjobs_Ppc

Job Function:

Requirements

Clerk: Quality Assurance
Company:

Assupol Life Limited


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